Alexander House Hotel – Still a hidden gem.. but still 4*
Alexander House is one of my favourites outside London, and that’s high praise. But the upgrade to 5* and the additional extension comes with higher expectations.
That to the test within 2 minutes of arriving the doorman had already asked me to park my own car, and no one offered to take my bags to the room, and no minibar in the room, and view of a wall rather than garden. Just stay as a 4* it’s great! Needs more staff from 5* hotels to stop that 4* culture.
All that being said a great hotel, just you need to work a little harder.